Privacy Policy

Last Updated: January 26, 2025

1. Introduction

Neptune's Chart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide, including:

• Name
• Date of birth
• Time of birth
• Place of birth
• Payment information (processed securely through Stripe)
• Email address
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Generate your astrological readings
• Process your payments
• Provide customer support
• Send you service-related communications
• Improve our services
• Comply with legal obligations
• Detect and prevent fraud

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These providers have agreed to keep this information confidential.

4.3 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or abuse
• Ensure the safety of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing through Stripe
• Regular security assessments
• Limited access to personal information

6. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic
• Understand user behavior
• Improve our services

You can control cookies through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Retention of Information

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely dispose of your information.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at [email protected]